Customer Service Certificate
Date and Time
Wednesday Sep 6, 2017
8:00 AM - 9:00 AM CDT
Location
1315 N. Mattis Ave., Champaign, IL 61821
Parkland College on Mattis
Contact Information
217-351-2235
Send Email
Description
Customer service is essential for business and all work organizations. Increased use of technology makes human interaction with customers more important than ever. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. During your online experience, complete two specific customer service courses: Keys to Customer Service and Extraordinary Customer Service. Discover with Nanette Sanders-Cobb and Fred Bayley extraordinary customer service techniques you won’t find anywhere else.