BSSS: Words That Work
Date and Time
Tuesday Jan 31, 2017
8:30 AM - 10:30 AM CST
Location
303 W. Kirby Ave., Champaign, IL 61820
Presented by Mary Shores, President & CEO Midstate Collection Solutions, Inc., Author and Public Speaker at Mary Shores
Contact Information
(217) 359-1791
Send Email
Description
Presented by Mary Shores, President & CEO Midstate Collection Solutions, Inc., Author and Public Speaker at Mary Shores.
Learn an effective communication philosophy that has changed the face of customer service. Developed in the lab of Mary’s own business, Words That Work has been put through the toughest test: being effectively implemented in her debt collection agency. Mary will break down Words That Work in to the 3 simple steps, specific to your business, and will teach you tried and true tips for effectively diffusing difficult situations. This workshop will teach you a technique that increased revenue by 33% within the first year of implementation at Mary’s business. You have nothing to lose but everything to gain with Words That Work.
The cost to attend this seminar is $19 for Chamber members and $39 for non-members.
To register, please email Caryn Isenhower or call 217.359.1791. Registration deadline is 5pm on January 30, 2017.
