Breakfast Series - Dealing With Difficult People

Description

People don't come with warning labels...dealing with difficult people.

Did you know the number one reason people leave their job is because of conflicts with another person?

Humorous characterizations are used to help people learn to resolve conflict and create a more productive work environment.  We all have to deal with difficult people whether they are coworkers or customers.  As a result of this program you will:
-Understand why people are difficult
-Learn specific techniques for dealing with different types of difficult people
-Create a more positive and productive work environment with improved morale and greater job satisfaction
-Decrease stress for yourself and others which results in higher productivity

Lori Klinka will be the guest speaker.  As president of DRAMATIC IMPACT, Lori has used her skills as a business woman, speaker, educator, producer and actress to bring an entertaining and informative style to her presentations and workshops.  Lori is a member of the National Speaker's Association and was voted "Member of the Year" in the Illinois chapter.  Lori has worked with small businesses, associations, and Fortune 100 companies as well as doing individual coaching.  Her clients include Fuji, IBM, Motorola, Hewlitt Packard, Toshiba, Kodak, Sprint, and Johnson & Johnson.

The cost to attend is $17 for Chamber members; $29 for non-members. Cost includes a full breakfast.
Sign up for both the March AND April breakfasts for only $30 (members only).

To register, contact Caryn at 217.359.1791 or email Caryni@champaigncounty.org.

No refund will be given for cancellations or failure to attend, although substitutions may be made.