Addressing Emotions at Work

Description

Emotions - happiness, surprise, frustration, anger - are as much a part of the workplace as the air we breathe.  They play a role in the choices we make and actions we take and can motivate, inspire, and add positive intensity to our work. Discuss strategies for addressing strong emotions including individual and, when appropriate, those of other co-workers.  Discover the impact of strong emotions in the workplace, how and why emotions can take control, the steps to address strong emotions, techniques and choices for addressing strong emotions and applying the “Addressing Emotions” techniques to work situations.